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reporting_bugs [2015/10/14 22:26]
reporting_bugs [2018/10/05 17:59]
rryan Add info about ubuntu-bug and /var/crash/ on Ubuntu.
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|Obtain the following information and add it as an attachment to your bug report:||Obtain the following information and add it as an attachment to your bug report:|
|+||==== Ubuntu ====|
|+||On Ubuntu, if Mixxx crashes and Ubuntu asks if you would like to report the problem, please click report. We receive these crash reports, and they are quite useful.|
|+||If you are filing a bug, see if you have a crash report, stored in ''/var/crash'', and if you find one for Mixxx, please attach it to your bug report. If you don't find an error report, please use the ''ubuntu-bug'' tool to create an error report. From a terminal, or by pressing ''Alt + F2'' to invoke the run dialog, enter:|
|+||ubuntu-bug mixxx --save mixxx.crash|
|+||This will create a mixxx.crash file in your home directory which you can attach to the bug report you file on our [[https://bugs.launchpad.net/mixxx|Bug Tracker]]. However, since this isn't a crash from an actual run of Mixxx, it will not contain details on your specific bug -- just background information about your system that will be useful to us. If you are reporting a crash bug, it would be useful if you could include a crash report from ''/var/crash'' from a time when Mixxx actually crashed. Additionally, see below about generating backtraces. Crash reports sometimes include backtraces, but if you collect one yourself it may be more informative.|
|==== Linux & Mac OSX ====||==== Linux & Mac OSX ====|